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GLOBAL PROVIDER OF SMART HOME PRODUCTS AND SYSTEMS LAUNCHES NEW DIGITAL SERVICE FOR RESIDENTIAL UTILITY OPTIMIZATION

| dennis.brouwer |
Initiative

Digital Service Development

Product / Service
Process / Equipment Type
Hosting Model

IaaS, Customer Hosted

Operationalized Functions

  • Automation Function
  • Enterprise Function

Impacted Work Processes

  • Automation – Direct Connection to Home Device
  • Enterprise – Integration with internal systems

Solution

Virtual Operations Center manages advanced warning alerts from resideo developed models integrated with resideo developed mobile application and internal resideo systems to support advanced workflows for home service providers.

Solution Components

  • Digitial Twins
  • Digital Threads
  • Device to Cloud Agent

Integrated With

  • Resideo developed device gateway
  • Resideo developed mobile application
  • Resideo developed enterprise systems

Architecture
Value Attained

  • Scalability out-of-the-box
  • Fast time to market
  • Reduced repair cycles
  • Improved field technician utilization and efficiency

Project Type

Rollout

Implementation Type

Self-Implemented

Project Resources

N/A

Scope

Enterprise

Return on Investment

“The scalability of the platform, the ability to leverage
existing and custom analytics, the configurability around
metrics and the ability to leverage workflows to customize
classifications and notifications have allowed us to focus
on the specifics of our solution without having to build
the infrastructure to execute it.”
– BRIAN COURTNEY, GM HOME ANALYTICS

More Information

Get in Touch with us about this Testimonial

Let’s build smarter, safer factories. Manufacturing, packaging, pharma-wherever you are, we’re ready to drive your digital shift.
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